I would like to praise you for your professionalism, empathy and tenacity in securing the above property.
Estate agents are notorious for bad press. I can only countermand this by praising your company for all your total commitment to ensuring a very pleasing sales result. Every contact that I have had with you has been without question, second to none.
I delivered Customer Service training for many years and I wish to say that your staff are totally committed to Irlams.
I have dealt with a few of your staff, all of which have been very proactive and professional. May I take this opportunity to praise Emma, who has been so committed and proactive. Lovely person - an asset to your business.
Thank you and kind regards.
I thought everyone was so lovely & helpful throughout the process, very efficient and personable too.Matt - Woods Close, Ollerton - Tenant
Very friendly & efficient!Amy - Cranford Avenue, Knutsford - Tenant
Professional as always!Pauline - Damson Lane, Mobberley - Landlord
Fantastic on the speed of you finding a suitable tenant for Moordale Road.Anita - Moordale Road, Knutsford - Landlord
Excellent, friendly & professional service.Steve - Garden Road, Knutsford - Landlord
Anthony is very professional and customer service focussed.M D Lees - Grove Park, Knutsford - Landlord
Very satisfied - keep up the good work!Anita -Moordale Road, Knutsford - Landlord
Overall an efficient & professional serviceSue - Millbank, Lymm - Landlord
10/10!Anne - Beeston Drive - Landlord
The staff are always pleasant and efficient no matter how small (or large) the problem.J & G Gillman - Heron Close - Landlord
We found the staff to be friendly, knowledgeable and helpful when we visited the office in our initial search for property in Knutsford. Dan kept us informed during the buying process.Sue & Paul - Cranford Avenue, Knutsford - Buyer
Given that we were recommended one property & bought it, Irlams are very good at assessing client needs and listening. Matthew was also very thorough & professional.H & M - Bernisdale Road, Mobberley - Buyer
If only all estate agents were like Irlams, I wish we could have used them for our sale.Steve & Linda - Birches Lane, Lostock Green - Buyer
Tim was great throughout - we truly appreciate his patience, professionalism and belief/trust in getting the sale done!!Richard & Jac - Manor Park South, Knutsford - Buyer
Buying a house is stressful and having a friendly, helpful estate agent has made a big differenceKatie - Leigh Avenue, Knutsford - Buyer
Very pleasing throughout the process. Far from the stereotype image of estate agents.Denise - Tabley Road, Knutsford - Buyer
Daniel was a complete star not only in being the estate agent whom we bought a property through but also by more than compensating for the failings of the estate agent we sold our property through.Fiona - Montmorency Road, Knutsford - Buyer
Delightful to deal with IrlamsAnne - Beeston Drive, Knutsford - Buyer
Everyone was really helpful and gave us a lot of support when necessary.Kerri - Thorneyholme Drive, Knutsford - Buyer
We were very impressed with your service in every way!Kenneth - Hollytree Road, Plumley - Buyer
Matthew was great (especially when we had issues with the Solicitors) He also recommended surveyors and removal companies for us to use - Really pleased with the level of service.Kath - Pickmere Lane, Higher Wincham - Buyer
Thank you so very much for dealing with my house (& me) with so much care and professionalism. I was very impressed and pleased. All the very best to you all. Thanks againMargaret - Mead Close, Knutsford - Seller
Within a few days of our house going on the market we had 5 offers. They handled our sale with true professionalism in all aspects, explaining the process, returning calls, emails and keeping us updated at all times. Towards the end of the process we had a family tragedy and they completely took a hold of the situation and saw our sale through without causing us any more stress. They even offered to help with the move and more. We cannot thank them or recommend them enough.Sue - Cranford Avenue, Knutsford - Seller
Tim, Dan and the team did a great job with the sale of our house and supporting me through the purchase of our next house (even though we were buying from another agent!) My Mum and Dad bought a house through Irlams and Anthony supported them through the process - they needed it as they hadn't moved house in 25 years! The guys have been so helpful even post purchase, I now have a cleaner, gardener and handyman all through them Would I recommend them? Yes!Jonathan - Bexton Road, Knutsford - Seller
Just a quick message to say thank you for all your help selling our property. The service you all delivered has been exceptional and more than justifies our decision to choose Irlams. The difficulties we had with the solicitors has given me a great deal of respect for you guys. I work in B2B sales and the whims of corporate procurement pale into insignificance compared to what you have to put up with!Peter - Shaw Drive, Knutsford - Seller
Excellent use of internet and on-line advertising. Great photographs.David - Ashworth Park, Knutsford - Seller
Many thanks for a very professional service!Cheryl - Tabley Road, Knutsford - Seller
I always intended to write to you to express my thanks and gratitude for the manner in which you and your colleagues dealt with the sale of our property. From our initial meeting, I found you to be very knowledgeable and your advice was clear and accurate. Experience and market reaction has also shown your valuation to be spot on, thank you.
I have to concede that I was not convinced that Irlams could achieve a sale as quickly as you predicted but events proved your confidence to be absolutely right. In fact the whole process went exactly as you predicted for price and timescale.
I believe the sale completed very smoothly and quickly and throughout the process Anthony and Matthew were on top of developments, they too should be thanked.
I have no doubts I chose the right estate agent to manage this sale, a very big thanks to all involved.Clive - Leigh Avenue, Knutsford - Seller
We found Irlams a fantastic team to deal with and would use you again if needed and definitely recommend you!Caroline - Tower Lane, Mobberley - Seller
The professional care and attention received in selling my bungalow was excellent. I have no hesitation in recommending Irlams.Ros - Goughs Lane, Knutsford - Seller
The staff go out of their way to help and are extremely efficient and friendly.Helen - Faulkners Lane, Mobberley - Seller
Excellent service all round. Thank you for your invaluable help Tim!Virginia - Snelson Lane, Marthall - Seller
Andrew and I are unbelievably impressed with Dan, he is polite, prompt and easy to talk to. Above all if he says he will do something or call back - he always does. A real professional - a wonderful asset to your business and a fabulous guy! Very very impressive. All the team are lovely. Dan is amazing.Andrew & Sara - Crown Lane, Lower Peover - Seller
Fantastic service, I don't know what I would have done without DanAnthony & Alison - Moss End Lane, Smallwood - Seller
I felt the staff were actively working to sell the property. Pleased with the good working relationship we established.Wendy - Queensway, Knutsford - Seller
We would like to say a big thank you and your staff, Dan and Matthew but especially to Anthony for all the help and expertise in the sale of Mum's house in Robin Lane. Anthony remained upbeat and kept reassuring us that everything was ok. Once again thank you so much.David & Susan - Robin Lane, Chelford - Seller
Please accept our thanks for the excellent service that you and your staff provided throughout the sale of our property.
Over the years since 1978 we have bought and sold four properties, including one in Spain.
We have used the services of a number of estate agents and your services have surpassed anything we have previously experienced. We have learnt that the process is naturally stressful and it has been made much more bearable by the professional and caring attitude of all you staff.
Although Anthony looked after us in the main, we were impressed by the readiness and knowledge of our case by all the office staff we contacted to help us with our enquiries or in some cases anxieties. Please pass on or thanks to everyone in the office.Geoff and Jean - Manor Crescent, Knutsford - Seller